Privacy Policy

Privacy Policy

Your privacy is important to us. It is Tour Supply' policy to respect your privacy regarding any information we may collect from you across our website, https://www.toursupply.com/, and other sites we own and operate.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

SMS Marketing

Tour Supply Inc. will not sell or share any information collected via SMS/MMS campaigns with third parties for marketing purposes.

Personal information

We may ask for personal information, such as your:

• Name
• Email
• Social media profiles
• Date of birth
• Phone/mobile number
• Home/Mailing address
• Work address
• Website address
• Payment information
• Government-issued identification information, including driver’s licenses, state identification cards, passports, tax exemption certificates, and images or scans of such identification documents where reasonably necessary for fraud prevention, transaction verification, security, tax exemption validation, or legal compliance purposes.

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

• it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as fraud prevention, research and development, security, transaction verification, tax compliance, marketing and promotion of our services, and protection of our legal rights and interests;
• you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
• we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and tax records, preventing fraud, resolving disputes, enforcing our agreements, and complying with legal obligations.

Certain categories of sensitive personal information, including government-issued identification information collected for fraud prevention or transaction verification purposes, may be retained for limited periods reasonably necessary to prevent fraud, investigate suspicious activity, comply with legal obligations, resolve disputes, or enforce our agreements.

Identification records collected for transaction verification purposes are generally retained for up to six (6) months unless a longer retention period is required by law or reasonably necessary for legal claims, fraud investigations, dispute resolution, or tax compliance purposes.

While we retain information, we maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction. However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customise or personalise your experience of our website;
• to attribute any content (eg. posts and comments) you submit that we publish on our website;
• to process any transactional or ongoing payments;
• to verify customer identity and prevent fraudulent or unauthorized transactions;
• to investigate suspicious transactions, reduce chargeback risk, and protect the security and integrity of our services;
• to request, review, and retain government-issued identification information for high-value transactions or where reasonably necessary for fraud prevention, security, tax exemption validation, or legal compliance;
• to deliver products and/or services to you;
• to enable you to access and use our website, associated applications and associated social media platforms;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
• to run competitions and/or offer additional benefits to you;
• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
• to comply with our legal obligations and resolve any disputes that we may have; and
• to consider your employment application.

Identity Verification

For certain transactions, including high-value orders, tax-exempt purchases, orders involving mismatched billing or shipping information, transactions identified as presenting elevated fraud risk, or where otherwise reasonably necessary for security or legal compliance purposes, Tour Supply may request additional verification information, including a copy or image of a government-issued identification document.

Government-issued identification information will be used solely for identity verification, fraud prevention, chargeback prevention, tax exemption validation, security, and legal compliance purposes and will not be used for unrelated marketing purposes.

Identification records collected for verification purposes are generally retained for up to six (6) months unless a longer retention period is required by law or reasonably necessary to investigate fraud, resolve disputes, enforce agreements, comply with legal obligations, or support tax and accounting requirements.

4. Disclosure of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage providers, cloud hosting providers, web-hosting and server providers, identity verification providers, fraud prevention service providers, tax compliance providers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, debt collectors, and payment systems operators;
• our employees, contractors and/or related entities;
• sponsors or promoters of any competition we run;
• credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
• third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and
• third parties to collect and process data on our behalf consistent with this Privacy Policy.

5. International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard contractual clauses approved by the European Commission, binding corporate rules, or other legally accepted transfer mechanisms.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to those in your jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the privacy laws in your jurisdiction and this may mean you may not be able to seek redress under those laws.

6. Sensitive Personal Information

Certain information we collect may be considered “sensitive personal information” under applicable privacy laws, including government-issued identification information, financial account information, payment card information, account credentials, tax exemption documentation, and precise geolocation data.

We use sensitive personal information only for legitimate business purposes, including fraud prevention, transaction verification, tax exemption validation, account authentication, security, legal compliance, and providing requested products and services.

We do not use or disclose sensitive personal information for purposes other than those permitted under applicable law without obtaining any required consent.

7. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or another commonly used machine-readable format. You may request that we erase the personal information we hold about you at any time, subject to applicable legal and operational retention requirements. You may also request that we transfer this personal information to another third party where technically feasible.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to address your complaint. You may also have the right to contact a regulatory body or data protection authority regarding your complaint.

California Privacy Rights: Residents of California may have additional rights under California privacy laws, including the right to know what categories of personal information we collect, use, disclose, or share; the right to request deletion or correction of personal information; the right to limit certain uses of sensitive personal information; and the right not to be discriminated against for exercising applicable privacy rights.

Do Not Sell or Share: Tour Supply does not sell personal information for monetary consideration. However, certain website analytics, advertising, or marketing activities may be considered “sharing” under California law. California residents may opt out of certain sharing activities by contacting us using the details below.

Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the details below or use the opt-out facilities provided in the communication.

8. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

9. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information according to this Privacy Policy.

10. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

11. SMS Marketing

Tour Supply Inc. will not sell or share any information collected via SMS/MMS campaigns with third parties for marketing purposes.

12. Changes to this policy

At our discretion, we may change this Privacy Policy to reflect current acceptable practices, operational requirements, or legal or regulatory changes. We will take reasonable steps to notify users about material changes via our website. Your continued use of this site after any changes to this Privacy Policy will be regarded as acceptance of our practices regarding privacy and personal information.

If we make a material change to this Privacy Policy, including changes to the lawful basis upon which we process your personal information where required by law, we will provide appropriate notice and obtain any necessary consent.

Tour Supply Data Controller
Joe Nunez
webmaster@toursupply.com

Tour Supply Privacy Contact
Joe Nunez
webmaster@toursupply.com

This policy is effective as of May 22, 2026.